Sale Conditions
GENERAL
a) All orders accepted by us and all deliveries made to buyers are subject to all these conditions of sale, unless otherwise agreed in writing. Any conflicting conditions of purchase of the buyer shall be excluded from the contract. The placing of an order by a buyer is an acceptance of these Conditions of Sale.
b) Quotations are not binding until an order has been accepted by us. Until then, we reserve the right to change any quoted price.
c) Throughout these Conditions of Sale, the term 'buyer' shall include the buyer's employees, agents and representatives.
d) The law governing all sales contracts shall be Spanish law.
DELIVERY
a) Any delivery date or time quoted shall not be binding upon us. No liability can be accepted for any failure to make a delivery by a particular date or time.
b) Delivery shall be deemed to have taken place:
i) on collection from our premises, or
ii) when posted by us to a specific address, or
iii) when delivered by van, carrier, train, ship or aircraft to the address or location specified by the buyer.
c) In the event of non-delivery of goods advised, including advice by issue of an invoice, the buyer shall notify us and also the specific carrier, in writing within 7 days of the expected delivery date.
d) In the event of a shortage in delivery against what was advised, or damage to any goods delivered, the buyer shall report the shortage or damage to us immediately, and confirm the report in writing to us and the carrier within 5 days of receipt of the consignment.
e) If the buyer fails to inform us in writing of any damage, short-delivery or non-delivery within the time limits stated above, delivery shall be deemed to be complete and the goods received in good condition.
f) All risks in relation to the goods shall pass to the buyer at the time of delivery, unless insured by us on special instruction from the buyer.
CANCELLATION
a) We reserve the right to delete products from our catalogue, and to cancel outstanding orders for such deleted products. There shall be no liability to the buyer as the result of any such deletion or cancellation.
b) Should the buyer cancel an order, or fail to take delivery of the goods ordered, any costs which we have incurred in relation to that order shall be charged to the buyer, any such charge shall be paid in full to us without delay.
c) Should a buyer fail to take delivery of goods ordered, or fail to pay for goods previously supplied within any previously agreed credit terms, we reserve the right to suspend any further deliveries and to cancel any outstanding orders in full or in part.
d) No returns of goods may be made to us without prior agreement. We reserve the right to refuse to allow credit for any goods returned and for any carriage charges involved if we did not authorise the return in advance.
FORCE MAJEURE
We shall not be liable in any way for loss or damage suffered by a buyer where we have been prevented from complying with the terms of the sales contract because of factors beyond our control. Such factors shall include, but not be restricted to, fire, accident, war, riot, strike,lockout, civil commotion and government prohibition or restriction.
RETENTION OF TITLE
a) Until payment in full has been received by us, property in the goods supplied shall not pass to the buyer.
b) If payment becomes overdue according to any credit terms agreed, and we so require, the buyer shall deliver the goods back to us at the buyer's expense.
c) In the event of the buyer having a Receiver, Administrator or Liquidator appointed, or committing an act of bankruptcy, any unused and unopened goods supplied (up to the value of the amount owing to us, whether overdue or not), shall at our request be returned to us forthwith at the buyer's expense.
PRICES
a) Prices charged shall be those ruling at the date of dispatch, in accordance with our latest published price list, unless a written quotation is provided by us.
b) Prices are ex-works unless otherwise stated. Charges will be added for packing, handling and postage or carriage, and any other costs incurred by us making delivery in accordance with the sale contract.
c) Any special requirements, such as a Certificate of Analysis, shall be charged for separately in addition to the cost of the goods supplied.
d) Any costs for such items as import duty, customs documents, landing charges or local taxes are not included in our prices and shall be paid for by the buyer.
e) Any extra costs incurred by us as a result of changes in the buyer's requirements shall be charged to the buyer.
f) We reserve the right to charge a minimum value for small value orders.
g) All prices and charges shall be in Euros, unless otherwise agreed in writing.
h) Any price discounts allowed, or any quotation at a special price, shall exclude and supersede any other price discount.
i) All prices and charges are exclusive of Value Added Tax.
TERMS
a) Invoices shall be dated according to the date of dispatch from our premises rather than the date of delivery to the buyer.
b) Our normal credit terms are payment of the invoice amount to be received by us within 30 days of the invoice date.
c) Until credit terms have been agreed for a buyer, we reserve the right to require payment in full with order.
d) In the event of payment of any of our invoices being overdue by 30 days or more, we reserve the right to charge interest at the rate of 3% per calendar month from the due date to the date that payment is received. If such an interest charge is made, it shall be considered to be part of the invoice value payable by the buyer, and shall be due immediately.
e) No settlement discount is offered.
WARRANTIES AND LIABILITIES
a) Descriptions of the goods in our catalogues, advertisements or other literature shall be for information purposes only and not form part of any sales contract.
b) We warrant the use of goods supplied shall be of merchantable quality, and comply with the description of the goods specified in our quotation or in the sales contract.
c) Our liability is limited to the invoice value of the goods supplied, and we shall be entitled to settle any such liability by replacing any goods proven to be unsatisfactory.
d) Goods are supplied on the basis that the buyer is responsible for determining the suitability of the goods for the purposes for which the buyer intends to use them. Some of the goods we are able to supply require proper precautions to be taken and the buyer must ensure that any regulations relating to the storage, handling or usage of the goods are complied with.
e) Goods supplied are not intended for human consumption. The buyer must take proper precautions against accidents, ingestion or inhalation of any substances. All products are for research use only. Not for use in animals, humans or in diagnostic procedures.
f) We accept no liability for any injury, loss, damage or cost suffered by the buyer as the result of our supply of goods to the buyer, whether as the result of incorrect storage, handling or usage, or not. g) If the goods are supplied at the buyer's request to a specification other than our own or that of our suppliers, no warranty can be given that such goods do not infringe a registered design, patent or other commercial property right.
PRIVACY POLICY
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree. The type of information we will collect about you includes: your name, address, phone number, e-mail address and credit/debit card details. We will never collect sensitive information about you without your explicit consent. We never send unsolicited e-mail's to consumers unless they have subscribed to our own mailing list. In any event subscribers will always have the option to unsubscribe. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information, which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should e-mail us.